Frequently Asked Questions
Answers to the most common questions about our two-way radio rentals, event staffing, and production services across the DFW Metroplex.
Two-Way Radio Rental Questions
Everything you need to know about renting two-way radios for your event in Dallas-Fort Worth.
The number of radios depends on the size and complexity of your event. As a general guideline, you need one radio for every key decision-maker and team lead on-site. A 200-person corporate event typically requires 8 to 15 radios covering security, catering, AV, and event management. A 2,000-person outdoor festival may need 30 to 50 units spread across gate staff, medical, production, and VIP teams.
We provide a free consultation where we review your event layout, team structure, and communication needs to recommend the exact quantity. It is always better to have a few extra radios staged as backups than to be short on event day. We include backup units at no additional charge for rentals over 20 radios.
We exclusively stock Motorola two-way radios, the industry standard for professional event communications. Our inventory includes the Motorola CP200d (UHF analog/digital), the XPR 3500e (digital with enhanced audio clarity), and the RDM2070d (MURS-band, license-free for retail and hospitality environments).
Motorola radios consistently outperform consumer brands in range, battery life, and audio clarity, especially in noisy event environments like concerts and outdoor festivals. Every radio is maintained to Motorola specifications and tested before each deployment. We also carry single-wire surveillance earpieces, speaker microphones, and multi-unit charger banks for large deployments.
Yes. Every radio rental includes delivery, on-site setup, and pickup within the DFW Metroplex at no extra charge. Our technician delivers the radios fully charged and pre-programmed to your event channels. We conduct a brief walkthrough with your team leads to cover basic operation, channel assignments, and troubleshooting.
For large events (25+ radios) or multi-day deployments, we can station a radio technician on-site for the duration of the event to handle battery swaps, reprogramming, and any technical issues in real time. This is included in our full-service radio packages and available as an add-on for standard rentals.
Our Motorola CP200d and XPR 3500e radios support up to 16 channels per radio. For most events, we program 4 to 8 channels dedicated to different teams: production, security, medical, catering, VIP, logistics, and an all-call emergency channel. This keeps communication organized and prevents cross-talk between departments.
For very large events or venues with multiple stages, we can program custom channel plans with privacy codes (CTCSS/DCS) to further isolate groups on the same frequency. Our UHF radios operate on frequencies that penetrate buildings and handle urban RF environments better than VHF alternatives, which is critical for indoor venues and downtown Dallas events.
Every rental package includes the radios themselves, a belt clip and lanyard for each unit, fresh fully-charged batteries, a channel card showing your programmed frequencies, delivery and pickup within the DFW area, and basic user training for your team.
Optional add-ons include surveillance earpieces (single-wire or acoustic tube), remote speaker microphones, multi-unit charging stations for overnight use on multi-day events, headsets for high-noise environments, and on-site technician support. We build custom packages based on your event, so you only pay for what you actually need.
Event Staffing Questions
Common questions about our professional event staff services across the Dallas-Fort Worth Metroplex.
We provide a range of professional event staff including stage hands and production assistants, audio/video/lighting technicians, event coordinators, load-in and load-out crews, security personnel, ushers and guest services staff, setup and teardown teams, and site supervisors.
Every position is filled by trained individuals with real event experience, not temp agency workers learning on the job. Our stage hands know how to wrap cable properly. Our AV techs can troubleshoot a dead channel in minutes. We match crew skill levels to the demands of your specific event.
We recommend booking at least 2 to 4 weeks in advance for standard events. For large-scale productions (50+ crew members), major festivals, or events during peak season (March through November in DFW), booking 6 to 8 weeks out is ideal to secure the best crew.
That said, we understand events sometimes come together quickly. We maintain a roster of experienced on-call staff and can often accommodate last-minute requests with as little as 48 to 72 hours notice, depending on crew size and event complexity. Call us and we will tell you straight whether we can make it work on your timeline.
Yes, all Dallas Production Services staff are covered under our general liability insurance and workers compensation policies. We carry $1 million per occurrence / $2 million aggregate general liability coverage, which is the standard requirement for most venues and event organizers in the DFW area.
Every crew member completes our onboarding training covering safety protocols, communication procedures, equipment handling, and professional conduct standards. Specialized roles (rigging, electrical, heavy equipment) require additional certifications. We can provide certificates of insurance (COI) to your venue or event planner upon request.
Absolutely. We encourage it. Continuity improves efficiency because returning crew members already know your venue layout, equipment preferences, and communication style. Many of our recurring clients (churches, corporate event planners, festival organizers) request the same core team for every event.
When you book, just let us know which crew members you want and we will prioritize their scheduling for your dates. For weekly or monthly recurring events like church services, we assign a dedicated crew so you get the same faces every time.
Production Services Questions
Details about our audio, video, lighting, and full-service event production capabilities.
We handle events ranging from intimate 50-person corporate gatherings to large-scale festivals and concerts with 5,000 or more attendees. Our equipment inventory and crew roster scale to match the size of your event. A small church service might need 2 technicians and a compact audio system, while a multi-stage outdoor festival requires 20+ crew members and full line array sound, LED video walls, and intelligent lighting.
The key factor is not just headcount but complexity. A 300-person corporate gala with live music, a keynote speaker, video playback, and intelligent lighting requires more production support than a 1,000-person outdoor movie screening. We size every quote to the actual technical demands of your event, not just the audience number.
Yes. Dallas Production Services offers comprehensive audio, video, and lighting production as individual services or bundled as a full-service package. Our audio capabilities include line array and point-source speaker systems, digital mixing consoles, wireless microphone systems, and in-ear monitor rigs. On the visual side, we provide LED video walls, projection systems, IMAG (Image Magnification) camera packages, and live video switching.
Bundling audio, video, and lighting under one production company eliminates the coordination headaches that come from hiring three separate vendors. Our technicians work as a single team with unified communication (on our own radios, of course), which means faster load-in, smoother show flow, and faster strike at the end of the night.
Yes, and we specialize in it. Weekly church production is one of our core service offerings. We provide dedicated audio, video, and lighting technicians who learn your worship style, sanctuary acoustics, and technical setup inside and out. Many churches in the DFW area lack the volunteer bench depth to run consistent, high-quality production every Sunday, and that is exactly the gap we fill.
Our church production services include front-of-house and monitor mixing, ProPresenter or EasyWorship operation, camera operation for IMAG and live streaming, stage lighting design, and full system maintenance. We offer weekly, bi-weekly, and monthly service agreements with dedicated crew assignments so your congregation gets the same production quality and the same familiar faces every week.
Dallas Production Services is headquartered in Flower Mound, Texas and serves the entire Dallas-Fort Worth Metroplex. Our standard service area includes Dallas, Fort Worth, Arlington, Irving, Plano, Frisco, McKinney, Denton, Lewisville, Flower Mound, Southlake, Grapevine, Grand Prairie, Garland, Richardson, and all communities in between.
For events outside the immediate DFW metro area, we can accommodate locations across North Texas with a travel fee based on distance. We have supported events as far as Waco, Tyler, and Wichita Falls. Contact us with your venue location and we will confirm availability and any additional logistics costs.
General Questions
Pricing, payments, and other general questions about working with Dallas Production Services.
The fastest way to get a quote is to call us at (562) 665-6946 or fill out the form on our contact page. Tell us the type of event, the date, the venue (or general area), the expected attendance, and which services you need (radios, staffing, production, or all three). We typically respond within 24 hours with a detailed, itemized quote.
There is no charge for quotes and no obligation. We build custom proposals for every event because no two events have the same requirements. If your event details are not finalized yet, we can provide a preliminary estimate based on what you know so far and refine it as plans develop.
We require a 50% deposit to secure your date and reserve equipment and crew. The remaining 50% is due on the day of the event, before load-in begins. For multi-day events or large-scale productions, we can arrange a three-payment schedule: 50% at booking, 25% two weeks before the event, and 25% on event day.
We accept all major credit cards, ACH bank transfers, checks, and cash. Corporate clients and recurring accounts (churches, venue partnerships) can apply for net-30 billing terms after their first event. Deposits are refundable up to 14 days before the event date. Cancellations within 14 days forfeit the deposit, as crew and equipment have already been committed.
Yes. We offer bundled pricing when you combine multiple services for the same event. For example, booking radio rentals and event staffing together is more cost-effective than hiring them separately because we can coordinate logistics as a single deployment rather than two. Full-service packages (radios + staffing + audio/video/lighting) offer the greatest savings.
We also offer volume discounts for recurring clients. Churches booking weekly production services, venues with monthly event calendars, and event planners who book multiple events per quarter all qualify for preferred pricing. The more consistently you work with us, the better the rates. Contact us to discuss a recurring service agreement tailored to your schedule and budget.
Still Have Questions?
Our team is happy to answer any questions about radio rentals, event staffing, or production services. Reach out and we will get back to you within 24 hours.